FAQs – Frequently Asked Questions
Q: How much will it cost to fix my computer PC or laptop?
A: It is challenging to provide an accurate diagnosis without seeing the computer firsthand. The best approach is to bring your device in for an inspection, allowing me to assess the issue and provide an exact price.
If you need a quick estimate, feel free to give me a call – I can often provide an approximate cost, and in some cases, an exact price over the phone.
Q: How long will it take you to repair my computer, PC or laptop?
A: Repair times can vary depending on the complexity of the issue, but most onsite jobs are completed within approximately 1.5 hours.
If you’ve dropped off your computer or laptop for service, I strive to provide an update within 24 hours – often on the same day. My goal is to keep you informed throughout the process, ensuring transparency and peace of mind. If you ever need a status update or have any questions, don’t hesitate to reach out—I’m happy to provide details on the progress of your repair.
Q: Can I bring my computer or laptop in for repairs without calling first?
A: Before bringing in your computer or laptop for repair, please give me a call to schedule a convenient time. As I may be out on a service call or picking up essential parts, arranging an appointment ensures that I’ll be available to assist you promptly. I’m committed to providing efficient and professional service, so a quick call helps avoid any unnecessary delays. Feel free to reach out, and I’ll do my best to accommodate your schedule.
Q: I have bought all the parts for my new computer, can you build it and install Windows for me?
A: Absolutely! I can build your computer and install Windows for you, ensuring it’s set up and optimized for your needs. Whether you’re looking for a high-performance gaming PC or a reliable office workstation, I’ll assemble the system with care and precision. Since the build time can vary—gaming PCs typically require more setup than a basic office computer—please reach out so I can provide a detailed quote based on your specific requirements. I aim to deliver a seamless experience, so feel free to get in touch, and I’ll be happy to assist. Thanks!
Q: Can you replace my broken laptop screen?
A: Yes, I can replace all laptop screens, including those for Windows and Apple Mac devices. Whether you have a cracked display, flickering screen, or any other issue, I can provide a reliable replacement to restore your laptop’s functionality. Since screen prices vary depending on the model and brand, please reach out for a quote, and I’ll be happy to provide an accurate estimate. I aim to offer fast and professional service, ensuring your laptop is back up and running as soon as possible. Feel free to get in touch with any questions!
Q: Can I drop my computer off after hours?
A: Yes, that’s absolutely fine as long as we’ve agreed on the details beforehand. If this is something you need, please give me a call so we can discuss your requirements and arrange a suitable day and time. I aim to provide a smooth and efficient service, so scheduling in advance ensures I can dedicate the necessary time to assist you properly. Feel free to reach out, and I’ll be happy to help!
Q: Are you open at weekends?
A: Yes, I’m happy to help, but please give me a call or send a message first to arrange a time. Since I may be out walking the dogs or attending to other commitments, scheduling in advance ensures I’ll be available to assist you without delay. I appreciate your understanding, and I’ll do my best to accommodate your preferred time. Feel free to reach out—I look forward to helping you!
Q: Can you provide an insurance report for my damaged computer, PC or laptop?
A: Yes, I can provide a comprehensive insurance report for your damaged computer, PC, or laptop. The report includes a detailed assessment of the damage and any necessary repair or replacement recommendations, ensuring you have the proper documentation for your claim. The cost for this service is $130, which you can submit to your insurance provider for reimbursement as part of the claims process. If you require a thorough evaluation and official documentation, feel free to reach out—I’m happy to assist and help make the process as smooth as possible. Let me know how I can help!
Q: What payment methods do you accept?
A: I accept both cash and bank transfers for payments, and to make transactions even more convenient, I have PayID set up. PayID allows for quick and secure transfers without needing to enter lengthy bank details, ensuring a hassle-free payment process.
Q: Help, I have been scammed and the bank needs confirmation my computer, PC or laptop is malware free before they will activate my account again, can you do this and provide proof for the bank?
A: Yes, I can help with this. I can thoroughly scan your computer, PC, or laptop to ensure it is free of malware and security threats. After completing the inspection, I will provide a detailed invoice that includes all necessary documentation for your bank, confirming that your device is safe and secure. If you need assistance, feel free to reach out, and we can arrange a time to get this done as soon as possible.
Q: Can I write a Google review for your service?
A: Yes, I’d really appreciate it if you could leave a Google review for my service! Your feedback helps others make informed decisions and supports my business. If you’ve had a positive experience, a review can go a long way in helping others trust the quality of service I provide. You can share your thoughts by following this link: write a review for Steve’s PC Repairs Adelaide. Thank you for taking the time—I truly value your support!
Q: Do you check your voicemail?
A: I make it a priority to regularly check my voicemail, so if you’re unable to reach me directly, please leave a message. I’ll get back to you as soon as possible. Whether you have a question about a repair, need an estimate, or just want to schedule a time to bring in your device, I’ll make sure to respond promptly. Your time is valuable, and I appreciate your patience—I look forward to assisting you.
- Steve built my pc, he was professional, friendly and the price was fair too. I recommend him.
There is free parking on the street.
Make sure you call or text him to book a day and time to do the job
I tried a walk in service according … More to google maps working hours, but the service has to be arranged with Steve first, so I had to drive back home and come later on the day. Just keep in mind that you need to contact Steve first and book the service.
I recommend his great service to everyone that needs computer repairs, maintenance, setup etc, he is very good at what he does - Absolutely amazing service, from start to finish Steve’s PC repair saved the day.
I was up against a deadline and Steve was able to assess and provide advice same day even though it was a weekend, unfortunately my computer was irreparable … More however Steve continued to help with new laptop recommend to perfectly support my needs, he was able to transfer my files and do some research to ensure the program i needed was up loaded and in working order before I left.
Steve Went above and beyond over a few days, researching and keeping in touch, alleviating my stress, the quoted price was fair and reasonable, and complete price for the work and effort Steve put in was more than fair and with in discussed budget.
Thank you Steve you are a life(job) saver - Great service, was very helpful and was very quick. I didn't get an actual repair done with him (need new computer) but he diagnosed what was wrong with my laptop quite quickly and was very thorough.
FYI tho the place is just a house, … More not a business. May benefit from putting a little sign on the door or something so people know they're at the right place. But for anyone uncomfortable going to a strangers house, I didn't get murdered so that is a plus!
Also has very cute dog pictures A+
Computer Repairs Adelaide
PC Repairs Adelaide
Laptop Repairs Adelaide
157 St Clair Ave, St Clair, SA,
5011, Australia
0449 997 680
steve@stevespcrepairs.com.au
Steve's PC Repairs Adelaide © 2025